Frequently asked questions

Some tests need fasting (nothing to eat or drink except water, often 8 to 12 hours), others a morning sample or a set day of the cycle. When you choose several tests, their instructions merge into one, with the time your fast starts worked out from your appointment.

Your results are published in your secure space after the biologist's validation; you get a « your results are available » message, never the values themselves. The paper report stays available at the centre if you ask. Each value is shown with the printed reference range; your doctor interprets it.

A nurse comes to your home by appointment, in the early morning (and in the evening after iftar during Ramadan), for up to four people at the same address. You see their first name and badge number before they arrive, and they read you a code at the door. A woman nurse can be requested.

The pre-marriage panel has mandatory and recommended tests for each future spouse; each has their own file and results, never shared with the other without consent. The doctor's certificate must be less than three months old when the marriage is drawn up (to be checked): plan the sample accordingly.

You pay at the laboratory, then claim from your social security fund or mutual fund with the itemised invoice (nomenclature codes) we give you; refunds follow the nomenclature's tariffs (indicative, to be checked). The laboratory never files the claim for you.

You can pay cash at the counter, by CIB or Edahabia card, by BaridiMob with the reference and proof, or at the door for home sampling; a relative abroad can pay through a link. I never ask for a card number or a code here.

Before an MRI, a CT scan or an X-ray, a safety questionnaire is filled in: a pacemaker or another implant, metal fragments, claustrophobia, a possible pregnancy, a contrast allergy, kidney function. If an answer calls for it, a radiologist approves the exam before the appointment is confirmed.

Your results are visible only to you, to the doctor who prescribed them and to the relatives you authorised in your space. Every time staff open a result, it is logged. Some results are given only during a consultation.

When a result needs a quick response, the biologist calls the prescribing doctor herself, or you if the doctor can't be reached, and records who was reached and when. It is never announced by an automatic message or by the assistant.

A few rare tests are sent to a partner reference laboratory: they take several more days, and your tubes' tracker says so.

During Ramadan, centres open with adjusted hours and some offer evening samples after iftar for fasting tests. Fasting with a treatment is your doctor's decision; whether a blood test breaks the fast is for your own religious reference.